Privacy Policy

Last updated: October 11, 2025

Wellington Dental Clinic (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://wellingtondentalguelph.ca/ or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

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1. Interpretation and Definitions

• Company refers to Wellington Dental Clinic, located at 86 Gordon St Unit-D, Guelph, ON N1H 4H6, Canada.
• Service refers to our website and dental care services.
• Personal Data means any information relating to an identifiable individual.
• Usage Data refers to data collected automatically, such as your IP address, browser details, and usage statistics.
• Cookies are small data files stored on your device to enhance your browsing experience.
• You means the individual accessing or using our Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.

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2. Information We Collect

We may collect the following types of data:

• Personal Identification Information (Name, Email, Phone, Address, etc.)
• Payment Information (when paying for dental clinic services; handled securely through third-party payment processors)
• Health-Related Information (as part of dental care or appointment forms)
• Usage Data (collected automatically via analytics tools)
• Cookies and Tracking Data (for functionality and performance improvements)

We also collect limited personal data from children under 13 with parental or guardian involvement, as required for providing dental care services.

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3. How We Use Your Information

We use your data to:

• Provide, operate, and maintain our dental services.
• Process payments securely for clinic services.
• Communicate with you via email, phone, or SMS.
• Send appointment reminders, service updates, and marketing materials.
• Improve website functionality and user experience.
• Comply with legal and regulatory obligations.

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4. Tracking Technologies and Cookies

We use Cookies, Web Beacons, and Google Analytics to collect usage data, analyze traffic, and improve service quality.
You can disable cookies in your browser, but this may affect certain website features.

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5. Payment Information

We offer online and in-person payment options for dental services. All payments are processed securely via trusted third-party processors, and we do not store sensitive payment details on our servers.

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6. Communications

We may contact you via email or phone for appointment confirmations, follow-ups, or promotional updates.
You can opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

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7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

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8. Data Protection and Security

We use administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

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9. Children’s Privacy

We provide dental care to individuals of all ages, including children under 13.
We collect limited personal information necessary for treatment, always with parental or guardian consent.
If you believe a child has provided data without consent, please contact us to remove it.

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10. International Data Transfers (GDPR Compliance)

If you are located in the European Economic Area (EEA), your data may be transferred outside your country. We ensure appropriate safeguards under GDPR (General Data Protection Regulation), such as contractual data protection clauses.

Your GDPR Rights

• Access, correct, or delete your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at smile@wellingtondentalguelph.ca.

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11. California Privacy Rights (CCPA + CPRA Compliance)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:

• Know what personal data we collect and how we use it
• Request deletion of their data
• Opt-out of data sharing or sale (we do not sell user data)
• Access and request correction of inaccurate data

We honor these rights and provide equal service regardless of exercise of these rights.

Requests can be made via smile@wellingtondentalguelph.ca.

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12. California Online Privacy Protection Act (CalOPPA) Compliance

As required by CalOPPA, we:

• Post this Privacy Policy visibly on our website.
• Notify users of any material policy changes.
• Allow users to review and modify their personal information.
• Honor “Do Not Track” browser settings where applicable.

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13. Your Privacy Rights in Canada

Canadian residents have the right to access and correct their personal data under PIPEDA (Personal Information Protection and Electronic Documents Act).
Requests can be sent to smile@wellingtondentalguelph.ca.

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14. Third-Party Services

We may employ third-party companies, such as Google Analytics or payment processors, to perform services on our behalf. These parties have access to personal data only to perform their functions and are obligated to keep it confidential.

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15. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

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16. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last updated” date revised accordingly.

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17. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

By email: smile@wellingtondentalguelph.ca
By phone: +1 226-706-6744
By mail: Wellington Dental Clinic, 86 Gordon St Unit-D, Guelph, ON N1H 4H6, Canada
Website: https://wellingtondentalguelph.ca/